Helpful Answers. Clear Next Steps.

CustoNexus provides services across four connected categories: Healthcare Technology, Medical Equipment and Consumables, Professional Services, and Strategic Partnerships. We help healthcare organisations access practical technology, products, expertise and trusted collaboration.

We work with healthcare practices, providers, organisations, technology companies, medical suppliers and strategic partners. Each engagement is shaped around the organisation’s requirements, operating environment and intended outcomes.

CustoNexus is based in South Africa and approaches healthcare with a global mindset. Delivery may be remote, on site or hybrid depending on the service, location, regulatory context and practical requirements.

Contact us by WhatsApp or phone on 072 270 1087, or email info@custonexus.com. Tell us what you need, your organisation type and any important timeline so we can recommend a sensible next step.

No. They are indicative South African rand ranges intended to help with early budgeting. The final quotation depends on scope, complexity, content, quantities, travel, parts, integrations, timelines and any specialist or third-party requirements. Work begins only after the written scope and price are agreed.

Yes. Website and app development is one of our core specialities. Every website is custom-designed and developed for the client; we do not use WordPress, purchased themes or generic page-builder templates. We build corporate and healthcare websites, booking systems, availability calendars, contact and enquiry forms, portals, custom applications, dashboards, payments and integrations.

A focused custom website generally ranges from R3,000 to R8,000. Larger business websites with more pages, content, booking requests, availability calendars, advanced forms or tailored workflows generally range from R8,000 to R35,000. Advanced platforms with accounts, dashboards, payments, databases or integrations commonly start around R35,000 and may exceed R150,000. Custom mobile or multi-platform applications generally range from R30,000 to R100,000 or more. We confirm the exact price after understanding the page count, content, features and processes involved.

Yes. We can review an existing website’s structure, usability, responsiveness, content presentation, performance and search foundations, then recommend either focused improvements or a complete rebuild.

Yes. Website hosting and maintenance plans generally range from R120 to R600 or more per month and can include professional company email accounts. The final monthly fee depends on website scale, traffic, storage, update frequency, support requirements, mailbox quantity and email storage. Support can also include issue resolution, performance reviews, security improvements and ongoing optimisation.

Yes. We support integration discovery, API and data-flow planning, interoperability coordination, testing and deployment. Feasibility depends on the systems involved and the access provided by each platform.

Timing depends on scope, integrations, content readiness and review cycles. We define the deliverables, milestones and expected timeline after discovery rather than applying one timeline to every project.

We begin with discovery and a written scope, timeline, price and scope-based deposit. Once the deposit is received, we plan the project, allocate resources and collect your content, company information, logo, images and preferences. We then custom-design and develop the solution collaboratively, complete agreed revisions, obtain your approval and collect the remaining balance. The final stage is launch, production checking, handover and training, followed by hosting and maintenance where selected.

Our enquiries can include autoclaves, sterilisation equipment, stethoscopes, diagnostic instruments, defibrillators, emergency equipment, patient monitors and exercise-monitoring equipment. Availability and specifications are confirmed for each request.

We can assist with medical gloves, face masks, personal protective equipment, disinfectants, cleaning solutions, medical wipes and related day-to-day healthcare consumables, subject to availability and the required specifications.

We can help clarify requirements, compare suitable options and coordinate with suppliers. Final product selection should reflect the intended clinical environment, applicable standards, manufacturer instructions and the organisation’s own procurement process.

Yes. Send the product description, specification, quantity, delivery location and required date to info@custonexus.com. We will confirm whether the requirement can be supported and provide the appropriate next steps.

Yes. We consider servicing, preventive maintenance, calibration and repair enquiries for various medical devices. Please provide the equipment type, manufacturer, model, serial number, condition, known fault and location. We confirm capability, parts availability and any applicable safety or compliance requirements before accepting the work.

We collect the equipment or product details, assess suitability and feasibility, then issue a written quotation. A deposit may be required to secure stock, order parts, book specialists or activate the work. We complete the approved procurement or technical service, perform the relevant quality review, collect the remaining balance according to the quotation, and coordinate delivery or handover with available documentation and guidance.

Yes. We can support discovery, planning, solution design, vendor coordination, implementation, testing, training, launch and ongoing optimisation. We can also provide one focused part of the journey when your internal team owns the rest.

Not necessarily. We commonly work alongside internal technology, clinical, operational and leadership teams. Our role may be advisory, delivery-focused or supportive depending on the capability and capacity already available.

Security and responsible information handling are considered throughout discovery, design and delivery. Applicable requirements, access controls and responsibilities are confirmed for each client environment and reflected in the agreed scope.

We agree on useful outcomes at the beginning. Measures may include reduced process friction, better user adoption, improved reliability, stronger information flow, clearer governance or defined operational improvements.

Yes, as selected side projects. Healthcare remains our main focus, but we may assist other customers with websites, applications, consultations, project management, electrical appliances and electronic devices. Every request is assessed individually for feasibility, safety, scope, parts availability and fit before it is accepted.

We begin by defining the challenge and assessing feasibility. We then provide the scope, deliverables, schedule, price and any required deposit or first milestone payment. During delivery we communicate progress and document material changes. The work is reviewed against agreed acceptance criteria, the outstanding balance is settled, and we complete the handover with any recommended follow-up support.

Yes. We welcome technology partnerships that address genuine healthcare needs and align with our standards for integrity, quality and people-first service. Send an overview of your solution, capabilities and proposed collaboration.

Yes. We are open to supplier and distribution relationships involving suitable medical equipment and consumables. Proposals should include the product range, relevant specifications, supply capability and intended market arrangement.

Potentially. We assess the healthcare need, expected value, delivery feasibility, responsibilities and risk before deciding whether a pilot or proof of concept is the right approach.

Yes. A requirement may combine technology, equipment sourcing, professional expertise and partner capabilities. We structure the engagement around the actual need rather than forcing every client into a fixed package.

We move from an initial opportunity discussion through alignment assessment, due diligence and a documented commercial framework. Approved opportunities may proceed to a paid planning stage, pilot or proof of concept. The parties then evaluate results and decide whether to conclude, refine or scale the relationship under clear governance, responsibilities and commercial terms.